Privacy Policy

Privacy Policy

This policy sets out how we collect, use, share and protect your personal information. It incorporates the requirements set out in the Privacy Act 2020 and applies whenever you access our website, or apply for a service or uses our services. 

This policy is our general privacy policy. Any specific information we require from you and how we will collect and use that information is set out in supplementary documentation (including specific privacy policies provided to you from time to time) and this policy should be read in conjunction with those documents.


Who we are

Artikel and Swint Ltd website address for the purpose of this policy also referred to as (“we”, “us” and “our”) respect your privacy and value the information you share with us.


What personal data we collect and why we collect it

When you use our services (including our website and social media pages) or when you interact with us we may collect personal information about you. This personal information may include

  • Full name
  • contact information such as email, phone number
  • computer or network or device
  • device information (such as operating system version)
  • interactions with us


We may collect and store information (including personal information) locally on your device, using your browser and application data caches, in software (such as client relationship management software), in the cloud and in offline backups.


We collect your personal information in order to:

  • process your requests for our products or services that you place with us in person, through our website and by telephone;
  • market our products and services which may be of interest to you, unless you inform us not to;
  • respond to any issues you raise with us regarding any of our products or services;
  • analyse and improve our products and customer services; and
  • to facilitate our internal business operations, including fulfillment of any legal requirements.


We will take reasonable steps in the circumstances to check that the personal information we collect, use or disclose is accurate, complete, relevant, not misleading and up to date.

The collection, use, storage, disclosure and correction of personal information is governed by New Zealand law. Personal Information is collected, used, stored, shared and retained in accordance with these terms and New Zealand law. New Zealand courts have exclusive jurisdiction.
We are not responsible for external sites that are linked to or from our website so please review their individual policies.

We keep your information safe by storing that in encrypted database and only the Director, Nick Symister, has access on it .

We keep your information for two years at which point we securely destroy it.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at


Who do we collect personal information from?

Wherever possible we will collect personal information from you directly by our website or by phone.

We are also using third-parties software to collect analytical and anonymous data such as device type, browser, languages used.


How we are sharing data to:

We will never use, share, transfer, sell, rent, give-away, barter, trade, or in any way misappropriate your information.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.



Like many companies, Artikel and Swint uses “cookie” technology on its website. A “cookie” is a small summary file containing a unique ID number which is stored on your computer by your browser. When you log in, the cookie tells Artikel and Swint whether you’ve visited the website before or if you are a new visitor.

The cookie doesn’t obtain any personal information about you or provide Artikel and Swint with any way to contact you, and the cookie doesn’t extract any information from your computer. Artikel and Swint uses the cookie to help it identify the relevant website features in which you have the greatest interest, so that it may better personalise your access to the website.

Artikel and Swint also uses the cookie to collect anonymous data from and about users of the website, including for Artikel and Swint digital advertising purposes, for example, in respect of Artikel and Swint remarketing activities which also employ user tagging technology such as Floodlight tag. Platforms used by Artikel and Swint for collecting such data include DoubleClick Campaign Manager, DoubleClick Bid Manager, Facebook Business Manager, Bing Advertising, Google Search Console, and Google AdWords. The data collected is encrypted and does not include any personally identifiable information.

If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.